Could there be a more relevant book for our times? Vengoechea implores us to truly hear other people (maybe for the first time) and is the perfect author of a book on why we should listen like we mean it` - Nir Eyal, bestselling author of Hooked and Indistractable

Hear me out. Does this sound like you?
You end a team meeting and can`t recall a single thing that was said.
You leave a conversation with a friend feeling disconnected and unfulfilled.
You think you and your boss are on the same page, only to find out you haven`t been meeting expectations.

Fortunately, listening, like any communication skill, can be improved, and Ximena Vengoechea can show you how. As a user researcher, she has spent nearly a decade facilitating hundreds of conversations at LinkedIn, Twitter and Pinterest. It`s her job to uncover the truth behind how people use, and really think about, her company`s products. In Listen Like You Mean It, she reveals the tips and tricks of the trade, including:

- How to quickly build rapport with strangers
- Which questions help people unlock what they need to say
- When it`s time to throw out the script entirely
- How to recover from listener`s drain